Last Updated March 1st, 2024
This privacy notice for FractalNOVA ('we', 'us', or 'our'),
describes how and why we might collect, store, use, and/or share
('process') your information when you use our services
('Services'), such as when you:
- Visit our website at https://fractalnova.pro, or any website
of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales,
marketing, or events.
Questions or concerns? Reading this privacy notice will help you
understand your privacy rights and choices. If you do not agree
with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us
at [email protected].
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or
navigate our Services, we may process personal information
depending on how you interact with us and the Services, the
choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not
process sensitive personal information.
Do we receive any information from third parties? We do not
receive any information from third parties.
How do we process your information? We process your information
to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes
with your consent. We process your information only when we have
a valid legal reason to do so.
In what situations and with which types of parties do we share
personal information? We may share information in specific
situations and with specific categories of third parties.
How do we keep your information safe? We have organisational and
technical processes and procedures in place to protect your
personal information. However, no electronic transmission over
the internet or information storage technology can be guaranteed
to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorised third parties
will not be able to defeat our security and improperly collect,
access, steal, or modify your information.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have
certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise
your rights is by submitting a data subject access request, or
by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
In Short: We collect personal information that
you provide to us.
We collect personal information that you voluntarily provide to
us when you express an interest in obtaining information about
us or our products and Services, when you participate in
activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information
that we collect depends on the context of your interactions with
us and the Services, the choices you make, and the products and
features you use. The personal information we collect may
include the following:
- names
- email addresses
- contact preferences
- contact or authentication data
- billing addresses
- Sensitive Information. We do not process
sensitive information.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit,
use, or navigate the Services. This information does not reveal
your specific identity (like your name or contact information)
but may include device and usage information, such as your IP
address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country,
location, information about how and when you use our Services,
and other technical information. This information is primarily
needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services and
which we record in log files. Depending on how you interact with
us, this log data may include your IP address, device
information, browser type, and settings and information about
your activity in the Services (such as the date/time stamps
associated with your usage, pages and files viewed, searches,
and other actions you take such as which features you use),
device event information (such as system activity, error reports
(sometimes called 'crash dumps'), and hardware settings).
- Device Data. We collect device data such as information about
your computer, phone, tablet, or other device you use to access
the Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server),
device and application identification numbers, location, browser
type, hardware model, Internet service provider and/or mobile
carrier, operating system, and system configuration
information.
- Location Data. We collect location data such as information
about your device's location, which can be either precise or
imprecise. How much information we collect depends on the type
and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on
your IP address). You can opt out of allowing us to collect this
information either by refusing access to the information or by
disabling your Location setting on your device. However, if you
choose to opt out, you may not be able to use certain aspects of
the Services.
In Short: We process your information to
provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with
your consent. - We process your personal information for a
variety of reasons, depending on how you interact with our
Services, including:
- To deliver and facilitate delivery of services to the user. We
may process your information to provide you with the requested
service.
- To respond to user inquiries/offer support to users. We may
process your information to respond to your inquiries and solve
any potential issues you might have with the requested
service.
- To fulfil and manage your orders. We may process your
information to fulfil and manage your orders, payments, returns,
and exchanges made through the Services.
- To enable user-to-user communications. We may process your
information if you choose to use any of our offerings that allow
for communication with another user.
- To save or protect an individual's vital interest. We may
process your information when necessary to save or protect an
individual’s vital interest, such as to prevent harm.
In Short: We only process your personal
information when we believe it is necessary and we have a valid
legal reason (i.e. legal basis) to do so under applicable law,
like with your consent, to comply with laws, to provide you with
services to enter into or fulfil our contractual obligations, to
protect your rights, or to fulfil our legitimate business
interests.
The General Data Protection Regulation (GDPR) and UK GDPR
require us to explain the valid legal bases we rely on in order
to process your personal information. As such, we may rely on
the following legal bases to process your personal
information:
- Consent. We may process your information if you have given us
permission (i.e. consent) to use your personal information for a
specific purpose. You can withdraw your consent at any time.
Learn more about withdrawing your consent.
- Performance of a Contract. We may process your personal
information when we believe it is necessary to fulfil our
contractual obligations to you, including providing our Services
or at your request prior to entering into a contract with
you.
- Legal Obligations. We may process your information where we
believe it is necessary for compliance with our legal
obligations, such as to cooperate with a law enforcement body or
regulatory agency, exercise or defend our legal rights, or
disclose your information as evidence in litigation in which we
are involved.
- Vital Interests. We may process your information where we
believe it is necessary to protect your vital interests or the
vital interests of a third party, such as situations involving
potential threats to the safety of any person.
In Short: We may share information in specific
situations described in this section and/or with the following
categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers.
We may share your data with third-party vendors, service
providers, contractors, or agents ('third parties') who perform
services for us or on our behalf and require access to such
information to do that work. We have contracts in place with our
third parties, which are designed to help safeguard your
personal information. This means that they cannot do anything
with your personal information unless we have instructed them to
do it. They will also not share your personal information with
any organisation apart from us. They also commit to protect the
data they hold on our behalf and to retain it for the period we
instruct. The categories of third parties we may share personal
information with are as follows:
- Finance & Accounting Tools
- Website Hosting Service Providers
We also may need to share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information
in connection with, or during negotiations of, any merger, sale
of company assets, financing, or acquisition of all or a portion
of our business to another company.
- When we use Google Analytics. We may share your information
with Google Analytics to track and analyze the use of the
Services. The Google Analytics Advertising Features that we may
use include: Google Analytics Demographics and Interests
Reporting. To opt out of being tracked by Google Analytics
across the Services, visit
https://tools.google.com/dlpage/gaoptout. You can opt out of
Google Analytics Advertising Features through Ads Settings and
Ad Settings for mobile apps. Other opt out means include
http://optout.networkadvertising.org/ and
http://www.networkadvertising.org/mobile-choice. For more
information on the privacy practices of Google, please visit the
Google Privacy & Terms page.
In Short: We keep your information for as long
as necessary to fulfil the purposes outlined in this privacy
notice unless otherwise required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice,
unless a longer retention period is required or permitted by law
(such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymise such
information, or, if this is not possible (for example, because
your personal information has been stored in backup archives),
then we will securely store your personal information and
isolate it from any further processing until deletion is
possible.
In Short: We aim to protect your personal
information through a system of organisational and technical
security measures.
We have implemented appropriate and reasonable technical and
organisational security measures designed to protect the
security of any personal information we process. However,
despite our safeguards and efforts to secure your information,
no electronic transmission over the Internet or information
storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or
other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your
personal information, transmission of personal information to
and from our Services is at your own risk. You should only
access the Services within a secure environment.
In Short: We do not knowingly collect data from
or market to children under 18 years of age.
We do not knowingly solicit data from or market to children
under 18 years of age. By using the Services, you represent that
you are at least 18 or that you are the parent or guardian of
such a minor and consent to such minor dependent’s use of the
Services. If we learn that personal information from users less
than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such
data from our records. If you become aware of any data we may
have collected from children under age 18, please contact us at
[email protected].
In Short: In some regions, such as the European
Economic Area (EEA), United Kingdom (UK), and Switzerland, you
have rights that allow you greater access to and control over
your personal information. You may review, change, or terminate
your account at any time.
In some regions (like the EEA, UK, and Switzerland), you have
certain rights under applicable data protection laws. These may
include the right (i) to request access and obtain a copy of
your personal information, (ii) to request rectification or
erasure; (iii) to restrict the processing of your personal
information; (iv) if applicable, to data portability; and (v)
not to be subject to automated decision-making. In certain
circumstances, you may also have the right to object to the
processing of your personal information. You can make such a
request by contacting us by using the contact details provided
in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'
below.
We will consider and act upon any request in accordance with
applicable data protection laws.
If you are located in the EEA or UK and you believe we are
unlawfully processing your personal information, you also have
the right to complain to your Member State data protection
authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal
Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to
process your personal information, you have the right to
withdraw your consent at any time. You can withdraw your consent
at any time by contacting us by using the contact details
provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?' below.
However, please note that this will not affect the lawfulness of
the processing before its withdrawal nor, will it affect the
processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
If you have questions or comments about your privacy rights, you
may email us at [email protected].
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated
version will be indicated by an updated 'Revised' date and the
updated version will be effective as soon as it is accessible.
If we make material changes to this privacy notice, we may
notify you either by prominently posting a notice of such
changes or by directly sending you a notification. We encourage
you to review this privacy notice frequently to be informed of
how we are protecting your information.
If you have questions or comments about this notice, you may email us at [email protected].
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
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